Vacancy overview


Vacancy Site Admin and Liaison Apprentice
Employer Higgins Partnerships
Vacancy type Apprenticeship
Reference number Sit6949
Form of employment Full Time
Salary / Rate £12.25 Per Hour
Hours 40.00
Published 09/04/2025
Closing date 02/05/2025

Description

The Site Admin and Liaison Apprentice will work in our site office and will report to the Project Manager. This role is to maintain accurate project records, produce reports, memos, and documents, and to carry out general reception duties and general administrative functions.

A key function of this role is the assembly of the site report for the monthly site meeting and all associated administration. The role will also involve community liaison, customer service and associated community event coordination, attendance and support.

Duties

  • General administration duties including filing, typing memos, letters and reports.
  • Arrange meetings and providing refreshments as required.
  • Answering and handling telephone calls, message taking and maintaining a log of complaints/issues.
  • Upload and scan data and assist site-surveying department.
  • Copy and distribute faxes, letter and emails.
  • General reception duties.
  • Data inputting of Waste Management Systems
  • Ordering stationery through Head Office.
  • Assistance with entering and sending of delivery notes on a weekly basis.
  • Support with community engagement, newsletters, posters and events.
  • Provide administrative support to Project Manager, Head Office Staff, Resident Liaison Officers and site team.
  • Able to work well as part of a team.
  • The successful candidate will be dealing with confidential information which should not be disclosed to a third party who may live or work in the area. The person should have the maturity to work within such a framework.

Advise residents of the following: 

  • Direct residents on who they should liaise with in the event of a problem
  • Take resident queries
  • Face to face contact with residents when they come to the site office, and at community events

Essential criteria

 

Training Requirements:

To undertake the apprenticeship qualification, and the associated end point assessment within the expected duration for the role.

Apprenticeship: Business Administrator Level 3

Duration: The apprenticeship will take a minimum of 12 months to complete

Entry requirements :

Apprentices will be required to have or achieve level 1 English and Maths (equivalent to GCSEs at grades D to G) and to have taken level 2 (equivalent to GCSEs at grades A* to C) English and Maths tests prior to completion of their Apprenticeship.

Good IT skills to include Word, Excel, Outlook and the internet

Well organised and accurate

Good communication skills – written and verbal

Experience responding to customer or resident queries

 

 

 

Desirable criteria

Ability to work under pressure

Previous experience of working in a customer service, office environment or similar

Confident at using own initiative and working with minimal supervision

CSCS card

Additional information

Not specified

How to apply

To apply for this role, please submit your CV outlining your qualifications and interest in the role to:

LLBS@lewisham.gov.uk , using the subject "Site Admin and Liaison Apprentice (Sit6949) application" by 02/05/2025.

We look forward to reviewing your application.


By proceeding to submit your CV, you agree to the collection and processing of the data provided and the sharing of your CV with suitable employers.

Documents

  • No documents available